MN
Mawethu N
1 reviews | Active since Jul 2021
29 Jul 2021, 14:58
Telekom contract is not treating me right
The phone delivered is not the one you promised and the simcard you sent with is not working but you keep sending me messages that it is activated and also this phone doesn't support Google apps
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
29 Jul 2021, 15:08Hi Mawethu,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129033
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129033
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 15:08
Official
Hi Mawethu,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129033
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129033
Regards,
The Mondo Team
Mondo's replyOfficial
02 Aug 2021, 10:36 Hi Mawethu,
As discussed with Kim, we have explained how to download your applications using the Huawei App Gallery.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, we have explained how to download your applications using the Huawei App Gallery.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply02 Aug 2021, 10:36
Official
Hi Mawethu,
As discussed with Kim, we have explained how to download your applications using the Huawei App Gallery.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, we have explained how to download your applications using the Huawei App Gallery.
Your query is now resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team