NP
Nthabiseng P
1 reviews | Active since Jul 2023
04 Aug 2023, 16:19
Telecalls.com
I've been waiting for my Sim swop to be approved. It's been more than a week. When I call you hang up or say that it's still being processed.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
05 Aug 2023, 08:51Hi Nthabiseng,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO425898.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO425898.
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Aug 2023, 08:51
Official
Hi Nthabiseng,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO425898.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO425898.
Regards,
The Mondo Team
Best regards,
NP
Nthabiseng P's updateReviewer Update
09 Aug 2023, 12:33Till today no one has called to assist me. Your company is very unreliable!
NP
Nthabiseng P's update09 Aug 2023, 12:33
Reviewer Update
Till today no one has called to assist me. Your company is very unreliable!
Mondo's replyOfficial
17 Aug 2023, 09:05Hi Nthabiseng,
Trust you are well
We do apologize for the delay in getting back to you.
Please note that we will contact you soon, however we are currently looking into your query.
Regards,
The Mondo Team
Trust you are well
We do apologize for the delay in getting back to you.
Please note that we will contact you soon, however we are currently looking into your query.
Regards,
The Mondo Team
Best regards,
Mondo's reply17 Aug 2023, 09:05
Official
Hi Nthabiseng,
Trust you are well
We do apologize for the delay in getting back to you.
Please note that we will contact you soon, however we are currently looking into your query.
Regards,
The Mondo Team
Trust you are well
We do apologize for the delay in getting back to you.
Please note that we will contact you soon, however we are currently looking into your query.
Regards,
The Mondo Team
Best regards,