TZ
Thulani Z

1 reviews | Active since Jan 2022

03 Jan 2022, 09:23

Superb customer servie from Zaheera

I was contacted by Zaheera from Mondo and she was so friendly and professional. As upset as I was due to this query having started in November and no one telling me that as much as I took the product with MTN on they official website, I actually had to deal with Mondo. Zaheera was very patient and explained all that to me and prcessed my query while I was online and gave all different contact options to follow on and also promised to follow through with me once finalised. Thanks to her superb customer services I now actually believe my query is being attended to by someone who cares.

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Replies (1)
Mondo
Mondo's reply03 Jan 2022, 09:24
Official
Good Day Thulani,

Thank you for posting a compliment on the services you received from Zaheera.

Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team