Stop misinformation and stop bullying people into contracts

The Rewards Company for MTN phoned me on April 1st, Friday, a lady named Selene/ Celine pressured me into a deal she was offering. I asked if the offer for the contract she was mentioning would replace my current existing MTN contract. This lady as a Mondo/ Reward company representative said it would be a cheaper contract at R368 per month and it would replace my existing contract. When I inquired at the MTN store Pavilion the next day the customer assistant stated that my current contract is till 2024 at R637,99 per month. This MTN store assistant stated that I cannot change or replace my existing contract. I was **** to by this Mondo representative named Selene/Celine. I then called several times on Monday the 4th, whereby I was first told that they were offline at 10am, 11am and 12pm. Thereafter I phoned at 3:15 pm from my daughter’s mobile and Selene the sales representative answered. This Selene denied twice that it wasn’t her on the phone, she made me hold and she cut off the call. I wanted to reverse this deal that was forced upon me, I told the Mondo representative that I am a pension and cannot afford any additional contracts to my name. I expressed this clearly that I cannot financially take on another contract. This Selene persisted and left me in the dark about how to reverse / cancel this contract deal. Fortunately I rejected the transaction request with my bank because I did not agree to the terms that I bul**** into. Please address this matter urgently, I am disgusted with the MTN and Mondo Sales department representatives who brought on more unnecessary stress. The amount of time and money it cost me to make all these extra calls to reverse / cancel something I never wanted in the first place. Please could these people have more compassion to help others and leave us alone when we don’t want unnecessary extra expenses. You are going to lose customers !!! By this experience that was brought upon me, I will think twice to recommend your company.