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Salome B

1 reviews | Active since Dec 2016

04 Jun 2021, 18:15

STOP BOTHERING ME MONDO!!!!!

<div>I was contacted by a lady from Mondo today. They wanted to sell me some sort of airtime deal. When I asked her where she got my contact number she said she is does not have access to that information. Strange how these companies contact you without you ever having anything to do with them. She said she was with Mondo MTN. The lady who called was very unprofessional, all she wanted was to shove the deal in my face. Very unprofessional. Hope they remove my number off their system as I requested. </div>

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Replies (3)
Mondo
Mondo's reply06 Jun 2021, 15:01
Official
Hi Salome, 

Thank you for reaching out to us. We sincerely apologize for the inconvenience and experience you have endured.
 
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query. 
 

Regards,

 
The Mondo Team

Mondo
Mondo's reply07 Jun 2021, 15:59
Official
Hi Salome,

Kindly note that our Hello Peter team has attempted contacting you with no success to discuss the above query.

We sincerely apologize for the inconvenience you have been caused. 

Our team has requested for our dialer team to place your number on the Do Not Contact list.

We will revert with feedback once actioned.

Regards,

The Mondo Team
Mondo
Mondo's reply09 Jun 2021, 16:53
Official
Hi Salome,

Kindly note that your details have been added to our DO NOT CONTACT list.

Your query is resolved and will be closed.

Please call or email us if you have any further queries.

Regards,

The Mondo Team