KC
Karabo C
1 reviews | Active since Nov 2023
18 Nov 2023, 21:11
Still waiting for delivery
App**** for an online contract with MTN on the 30th oct, got a call from Mondo on 1st Nov. Contract was approved and assured me that my phone will be delivered in 3 working days. Its been almost 3 weeks now still waiting. Been calling and the feedback I'm getting is your contract was approved and one of our agents will contact you
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Mondo's replyOfficial
19 Nov 2023, 09:13Hi Karabo C,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order is still waiting to be finalized, the delay is due to shortage of stock. Once stock is available, you will be contacted by the courier company to arrange delivery date and time with you.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order is still waiting to be finalized, the delay is due to shortage of stock. Once stock is available, you will be contacted by the courier company to arrange delivery date and time with you.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply19 Nov 2023, 09:13
Official
Hi Karabo C,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order is still waiting to be finalized, the delay is due to shortage of stock. Once stock is available, you will be contacted by the courier company to arrange delivery date and time with you.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order is still waiting to be finalized, the delay is due to shortage of stock. Once stock is available, you will be contacted by the courier company to arrange delivery date and time with you.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team