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Evan R

1 reviews | Active since Apr 2021

27 Apr 2021, 07:36

Still waiting for a call back

Michaela from Mondo called regarding my application, told me she'll call back because MTN uses a different system. Still waiting for the call back.

0
Replies (3)
Mondo
Mondo's reply28 Apr 2021, 08:33
Official
Hi Evan, 

Thank you for writing to our Customer Care Team. 

We are sorry to have disappointed you with our service and would like to assure you that it is not our intention to dissatisfy our customers. 

One of our customer care consultants will be in contact with you.

Ref Number: RCO117575 

Regards,

The Mondo Team
Mondo
Mondo's reply30 Apr 2021, 14:53
Official
Hi Evan, 

Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful. 

Please note that we have sent your details to our sales team for you to be contacted for the deal.

Regards,

The Mondo Team
Mondo
Mondo's reply05 May 2021, 13:29
Official
Hi Evan, 

Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful. 

Please note that our sales team has confirmed that they have made contact with you regarding the application.
 
We regret to inform you that the application was not successful.

We do apologize for the inconvenience you have been caused.

Your query will be closed on your side.

Should you have any further queries please feel free to call or email us.

Regards,

The Mondo Team