dW
deenay W
1 reviews | Active since Oct 2015
18 Dec 2023, 09:55
still waiting
So my husband and I app**** online and was approved but apparently the device I am waiting for is out of stock. this has been ongoing since the last week of November. Until today I was not offered an alternative, everyday I need to follow up and am hearing the same excuses that I will be called in 24 - 48 hours. its now almost 2 weeks. Can someone please close off my order?
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
21 Dec 2023, 09:33Good day,
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your MTN application is being prioritized and you will be contacted by the sales department.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your MTN application is being prioritized and you will be contacted by the sales department.
Regards,
The Mondo Team
Mondo's reply21 Dec 2023, 09:33
Official
Good day,
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your MTN application is being prioritized and you will be contacted by the sales department.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application
We sincerely apologize for the level of service you have received.
Your MTN application is being prioritized and you will be contacted by the sales department.
Regards,
The Mondo Team
dW
deenay W's updateReviewer Update
27 Dec 2023, 10:40its the 27 Dec, and I am still awaiting a callback or confirmation of my order?
dW
deenay W's update27 Dec 2023, 10:40
Reviewer Update
its the 27 Dec, and I am still awaiting a callback or confirmation of my order?
Mondo's replyOfficial
04 Jan 2024, 09:00Good day,
As per the system you have been assisted by our sales department regarding your MTN application.
Due to the above your query has now been closed. Should you require further assistance please contact our customer care service.
Kind Regards,
The Mondo Team.
As per the system you have been assisted by our sales department regarding your MTN application.
Due to the above your query has now been closed. Should you require further assistance please contact our customer care service.
Kind Regards,
The Mondo Team.
Mondo's reply04 Jan 2024, 09:00
Official
Good day,
As per the system you have been assisted by our sales department regarding your MTN application.
Due to the above your query has now been closed. Should you require further assistance please contact our customer care service.
Kind Regards,
The Mondo Team.
As per the system you have been assisted by our sales department regarding your MTN application.
Due to the above your query has now been closed. Should you require further assistance please contact our customer care service.
Kind Regards,
The Mondo Team.