RO
Raees O

1 reviews | Active since Sept 2014

13 Mar 2016, 19:20

still not sorted out

my acc is still not sorted out.KIM the agent off mondo promise me that she will sort it out but still nothing.She phone me and said that my acc is cancel but the bank still deduct from my acc and people phone me asking wen i am going to pay.MONDO YOUR SERVICE IS BAD I DONT NO WHY PEOPLE CAN BELIEVE WHAT YOU SAY.

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Replies (2)
Mondo
Mondo's reply14 Mar 2016, 14:39
Official
Hello raees olivier,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
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Mondo
Mondo's reply07 Oct 2016, 10:49
Official

Hello raees olivier,

Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.