Still no reaction or response from MTN/Mondo...nothing...

Hi Morne, Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO139530 Regards, The Mondo Team

Hi Morne,

Trust you are well.

Please note that we have been unsuccessful in attempting to contact you.

Kindly note that a request has been escalated to MTN in order to correct your monthly subscription.

We do apologize for the inconvenience caused.

Regards,

The Mondo Team

This is becoming more and more ridiculous as time goes by. I received the above response of an escalation, but no one has responded, nor made contact with me, or even sent me an email. I have been billed the wrong amount once again for the fourth consecutive month....pathetic...