SN
Sipho N

1 reviews | Active since Aug 2021

30 Aug 2021, 05:47

Still no feedback ?

Hi Mondo

Any feedback on this Case Number is: RCO132734?

& there is no one who has even tried to contact me & update me on what is happening.

0
Replies (3)
Mondo
Mondo's reply30 Aug 2021, 08:34
Official
 Hi Sipho,
 
Thank you for taking the time to write to us about your MTN cancellation.

We sincerely apologize for the level of service you have received.
 
Your Case Number is: RCO132734
 
Regards,
 
The Mondo Team 
SN
Sipho N's update30 Aug 2021, 08:42
Reviewer Update
Your response is vague,i am doing a follow up on that reference which was provided by Mondo a week ago.Any feedback available for that case number RCO132734
Mondo
Mondo's reply30 Aug 2021, 14:04
Official
 Hi Sipho,

Trust you are well.

As per your telephonic discussion with Nicole, please note that your cancellation is in progress and a follow up on cancellation has been sent to the relevant department.

Once we receive feedback, we will advise you accordingly.

We do apologize for the delay and inconvenience caused.

Regards,
The Mondo Team