LS
Lesego S
1 reviews | Active since Sept 2021
15 Sept 2021, 09:38
Still no device. Do not use mondo you wait your whole life fir delivery
Still waiting for my dvice thisbis a week later adter writing my last complain jist gor an automated email and said a consultant nr will call and guess what...no one has called i have nothing.Never will i ever uae mondo again
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
15 Sept 2021, 09:42Hi Lesego,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135727
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135727
Regards,
The Mondo Team
Mondo's reply15 Sept 2021, 09:42
Official
Hi Lesego,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135727
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135727
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2021, 13:25 Hi Lesego,
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply15 Sept 2021, 13:25
Official
Hi Lesego,
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a delay with your Telkom delivery, due to stock constraints.
Once stock is replenished, the courier company will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2021, 13:53Hi Lesego,
Trust you are well.
Kindly note you will not be debited until delivery has been made to you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Kindly note you will not be debited until delivery has been made to you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply15 Sept 2021, 13:53
Official
Hi Lesego,
Trust you are well.
Kindly note you will not be debited until delivery has been made to you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Kindly note you will not be debited until delivery has been made to you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team