HM
Hunadi M

1 reviews | Active since Apr 2021

25 Nov 2021, 08:50

Still have not received a call or delivery not sure what is happening

I got a call on 08th of November and was told I am approved for a cellphone and someone will call me about delivery within 3 - 10 working days. I still have not received this call. I hope they don't debit my account tomorrow for something I have not even received.

0
Replies (1)
Mondo
Mondo's reply25 Nov 2021, 09:10
Official
Hi Hunadi,

Trust you are well.

Thank you for taking the time to write to us about your MTN delivery enquiry.

Kindly note that as per the MTN system, your application reflects as cancelled.

Please note that due to the application being cancelled, there will be no deductions.

Your query will now be closed.

Case No: RCO154958

We do apologize for the inconvenience caused.

For further enquiries, you may contact our customer care team.

Regards,

The Mondo Team