RR
Rametsi R

1 reviews | Active since Jun 2017

26 Jul 2017, 10:21

Still getting billed even after confirmation of cancellation

<p>after being trciked into a contract. Telkom debited my account for 1 and a half apppropriated. </p> <p> </p> <p>as a result i cancelled the contract via Mondo and when to a Telkom store to cancel the same contract. I mean Mondo till that point hadnt done anything my for to trust them, quite the contrary actually.</p> <p> </p> <p>this morning I get billed again by Telkom. I dont understand. is Telkom and Vodacom happy to use Mondo because then they look like saints knowing full well their middle man is an inappropriate, *************, scheming croo****!!!</p> <p> </p> <p> </p>

0
Replies (3)
Mondo
Mondo's reply26 Jul 2017, 12:23
Official

Good day Rametsi,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

***

RR
Rametsi R's update10 Aug 2017, 14:36
Reviewer Update

Hi,

any feedback regarding this query?

regards,

Mondo
Mondo's reply12 Jan 2023, 11:28
Official