Staff that have no idea of how to speak with people!

<p>I received a telephone call from Mondo Mobile on behalf of Telkom looking for my wife. I asked the lady what this is in connection with and whether I could be of any assistance.. This person, for some reason put me on hold! Are you guys hiring people that are still in diapers?I dearly would love to know whether this person is trained to react in that manner of whether they, as sales staff are just too busy chasing targets to actually answer any questions related to their products and services?</p>