Smooth talking call centre agent will say anything for a sale

<p>Two weeks ago, I was contacted by Tyler from Mondo, trying to sell me a data contract. This would be the umpteenth call received from this company, but I indulged him and decided to take the contract. I was told I would receive a subscription pack for Microsoft 365 with my order. I also told him that I could not meet any delivery people at work before 12. He assured me that he could make mention of this on the delivery note. </p> <p>Last Tuesday the courier company called me before 10am to deliver. When I called them back to ask them why they didn't come after 12, they said no such arrangement was made with them. It took about 3 more phonecalls and an unnecessary round trip for me to finally receive my package. Upon opening it, I discovered that there was no Microsoft 365. It wasn't even mentioned on my delivery note.</p> <p>It has now been a week and I have not heard anything about the Microsoft 365 delivery, and no apology for the false promises made by Tyler. Disgusting.</p>