Smooth and swift service

Very smooth process of application ,I get all delivery updates , customer service is a bit slow but they fully understand a query when asked , only reason I haven't given 5 stars is because there was an extra line Being opened on my account Without my consent ,lucky for the email updates I was alerted to this ,Mondo needs to do an audit of their staff because this was definitely someone inside Mondo ,I hope this issue is taken seriously as it can hurt the reputation of Mondo.