LM
Lukho M
1 reviews | Active since Nov 2019
16 Feb 2021, 10:02
Simcard cancelliation
i requested for a cancelliation 2 weeks ago am not getting any assistance,i have been calling their customer care line with no response after waiting to be connected for about 30 minutes.
Helpful (0)
Replies (3)0
Replies (3)Mondo's replyOfficial
16 Feb 2021, 10:13Hi Asanda,
We sincerely apologize for the inconvenience you have been caused due to the cancellation request you submitted.
Please note one of our dedicated consultants will be contacting you shortly with regards to your review.
Your reference number is: RCO111058
Regards,
Mondo Team
We sincerely apologize for the inconvenience you have been caused due to the cancellation request you submitted.
Please note one of our dedicated consultants will be contacting you shortly with regards to your review.
Your reference number is: RCO111058
Regards,
Mondo Team
Best regards,
Mondo's reply16 Feb 2021, 10:13
Official
Hi Asanda,
We sincerely apologize for the inconvenience you have been caused due to the cancellation request you submitted.
Please note one of our dedicated consultants will be contacting you shortly with regards to your review.
Your reference number is: RCO111058
Regards,
Mondo Team
We sincerely apologize for the inconvenience you have been caused due to the cancellation request you submitted.
Please note one of our dedicated consultants will be contacting you shortly with regards to your review.
Your reference number is: RCO111058
Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
18 Feb 2021, 17:21Hi Asanda,
Please note that 1 line is cancelled.
We are awaiting feedback on the cancellation.
Our team will keep you updated on the progress of this.
Regards,
Mondo Team
Please note that 1 line is cancelled.
We are awaiting feedback on the cancellation.
Our team will keep you updated on the progress of this.
Regards,
Mondo Team
Best regards,
Mondo's reply18 Feb 2021, 17:21
Official
Hi Asanda,
Please note that 1 line is cancelled.
We are awaiting feedback on the cancellation.
Our team will keep you updated on the progress of this.
Regards,
Mondo Team
Please note that 1 line is cancelled.
We are awaiting feedback on the cancellation.
Our team will keep you updated on the progress of this.
Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
19 Feb 2021, 13:56Hi Asanda,
As note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to call or email us.
Regards,
Mondo Team
As note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to call or email us.
Regards,
Mondo Team
Best regards,
Mondo's reply19 Feb 2021, 13:56
Official
Hi Asanda,
As note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to call or email us.
Regards,
Mondo Team
As note that your lines have been deactivated and your query is resolved.
Should you have any further queries please feel free to call or email us.
Regards,
Mondo Team
Best regards,
