tM
tshediapelo M
1 reviews | Active since Aug 2020
11 Jan 2021, 14:56
Simcard
Dear hello Peter I'm complaining again about Mondo my husband took a contract with them and they delivered the simcard on the 29th of December and was told it will work after 24to 48 hours till to date the simcard us not working,they called him telling he should go and do the sim swap,he went to Telkom to do the sim swap bot was told that the simcard will work after 14 days,why are they telling their customers lies,you are selling people lies period.
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Replies (4)0
Replies (4)
Mondo's replyOfficial
11 Jan 2021, 15:36Good day Tshediapelo
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply11 Jan 2021, 15:36
Official
Good day Tshediapelo
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
13 Jan 2021, 10:55Hi Tshediapelo
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Mondo's reply13 Jan 2021, 10:55
Official
Hi Tshediapelo
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Mondo's replyOfficial
18 Jan 2021, 16:35Hi Tshediapelo
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Mondo's reply18 Jan 2021, 16:35
Official
Hi Tshediapelo
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Please note that we have attempted contacting the account holder will not success.
Further attempts will be made to call customer and resolve.
Regards
The Mondo Team
Mondo's replyOfficial
22 Jan 2021, 16:51Hi Tshediapelo
As discussed with the account holder, the Telkom contract is active and customer is able to access the internet.
The query is resolved and will be closed.
Should the account holder require further assistance, he is welcome to email or call us.
Regards
The Mondo Team
As discussed with the account holder, the Telkom contract is active and customer is able to access the internet.
The query is resolved and will be closed.
Should the account holder require further assistance, he is welcome to email or call us.
Regards
The Mondo Team
Mondo's reply22 Jan 2021, 16:51
Official
Hi Tshediapelo
As discussed with the account holder, the Telkom contract is active and customer is able to access the internet.
The query is resolved and will be closed.
Should the account holder require further assistance, he is welcome to email or call us.
Regards
The Mondo Team
As discussed with the account holder, the Telkom contract is active and customer is able to access the internet.
The query is resolved and will be closed.
Should the account holder require further assistance, he is welcome to email or call us.
Regards
The Mondo Team