Sim not activated

Item: Mondo
Rating: 2
Author: Yvonne S

I received my tablet 17 December 2015 via courier, since then the telkom sim card has not been activated yet. I was told it only takes 48 hours to activate. No one has bothered to contact me and Telkom can't help. They say Mondo must activate the sim. R99 has already been deducted via debit order, but no service... I am sorry I ever took this deal, it's not worth the hassle<br>

Helpful (0)

Replies (2)

Mondo's replyOfficial

05 Jan 2016, 08:12

Hello yvanepoel,

Kindly note that we are attending to your query and will provide feedback shortly.

We apologise for the delayed response and for any inconvenience caused.

Your query has been given priority.

Kind Regards
Mondo Customer Care
***

Best regards,

Mondo's reply05 Jan 2016, 08:12

Official

Best regards,

Mondo's replyOfficial

07 Oct 2016, 09:57

Hello yvanepoel,

Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***

Best regards,

Mondo's reply07 Oct 2016, 09:57

Official

Hello yvanepoel,

Kind Regards

Mondo Customer Care ***

Best regards,

Sim not activated

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