JJ
JOSHUA J
1 reviews | Active since Feb 2022
16 Feb 2022, 13:11
Sim card not working
Not doing they work right. My Sim is not evn working... 2 weeks now
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Feb 2022, 13:27Hi Joshua,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that there is a current system delay with activation of your second sim card.
Kindly note that this has been escalated to the Telkom activations team.
Once your line is activated, you will be informed.
We do apologize for the delay.
Case No: RCO185631
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that there is a current system delay with activation of your second sim card.
Kindly note that this has been escalated to the Telkom activations team.
Once your line is activated, you will be informed.
We do apologize for the delay.
Case No: RCO185631
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 13:27
Official
Hi Joshua,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that there is a current system delay with activation of your second sim card.
Kindly note that this has been escalated to the Telkom activations team.
Once your line is activated, you will be informed.
We do apologize for the delay.
Case No: RCO185631
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that there is a current system delay with activation of your second sim card.
Kindly note that this has been escalated to the Telkom activations team.
Once your line is activated, you will be informed.
We do apologize for the delay.
Case No: RCO185631
Regards,
The Mondo Team
Mondo's replyOfficial
25 Feb 2022, 10:06Hi Joshua,
Trust you are well.
Please note that there is a current technical issue, regarding activation.
Kindly note that our Telkom team is currently working on this and once activation is done, we will advise you.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a current technical issue, regarding activation.
Kindly note that our Telkom team is currently working on this and once activation is done, we will advise you.
Regards,
The Mondo Team
Mondo's reply25 Feb 2022, 10:06
Official
Hi Joshua,
Trust you are well.
Please note that there is a current technical issue, regarding activation.
Kindly note that our Telkom team is currently working on this and once activation is done, we will advise you.
Regards,
The Mondo Team
Trust you are well.
Please note that there is a current technical issue, regarding activation.
Kindly note that our Telkom team is currently working on this and once activation is done, we will advise you.
Regards,
The Mondo Team
Mondo's replyOfficial
11 Mar 2022, 10:25Hi Joshua,
Trust you are well.
As discussed with Nicole, please note that your Telkom sim has been activated.
Due to the inconvenience caused, we will compensate you for 1 month subscription and for the admin fee.
Kindly provide us with your bank statement/bank confirmation letter which confirms, your name, name of account, account number and account type.
Once we receive the above, a request will be sent to our finance team in order to process the compensation.
Admin Fee: R149
Subscription: R249
Total: R398
Email Address: ***
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your Telkom sim has been activated.
Due to the inconvenience caused, we will compensate you for 1 month subscription and for the admin fee.
Kindly provide us with your bank statement/bank confirmation letter which confirms, your name, name of account, account number and account type.
Once we receive the above, a request will be sent to our finance team in order to process the compensation.
Admin Fee: R149
Subscription: R249
Total: R398
Email Address: ***
Have a great day further.
Regards,
The Mondo Team
Mondo's reply11 Mar 2022, 10:25
Official
Hi Joshua,
Trust you are well.
As discussed with Nicole, please note that your Telkom sim has been activated.
Due to the inconvenience caused, we will compensate you for 1 month subscription and for the admin fee.
Kindly provide us with your bank statement/bank confirmation letter which confirms, your name, name of account, account number and account type.
Once we receive the above, a request will be sent to our finance team in order to process the compensation.
Admin Fee: R149
Subscription: R249
Total: R398
Email Address: ***
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your Telkom sim has been activated.
Due to the inconvenience caused, we will compensate you for 1 month subscription and for the admin fee.
Kindly provide us with your bank statement/bank confirmation letter which confirms, your name, name of account, account number and account type.
Once we receive the above, a request will be sent to our finance team in order to process the compensation.
Admin Fee: R149
Subscription: R249
Total: R398
Email Address: ***
Have a great day further.
Regards,
The Mondo Team