MM
MARTHA M

1 reviews | Active since Jan 2023

24 Jan 2023, 09:45

Sim card data

The sim card only worked for a month as speak i only connect myself not other devices i even went to telkom store to inquire but they fail to assist they opt for sim swap but it could not work so they promised to lodge a complain on Wednesday

0
Replies (2)
Mondo
Mondo's reply24 Jan 2023, 09:49
Official
Good day Martha,
 
Thank you for taking the time to write to us about your Telkom query.

We sincerely apologize for the level of service you have received.

Please note that you may contact Telkom on 081180 for assistance with your connectivity.

Alternatively, you may visit your nearest store to complete a SIM Swap or log a connection complaint.
 
Your Case Number is: RCO336053

Regards,
 
The Mondo Team

Mondo
Mondo's reply24 Jan 2023, 09:49
Official
 Good day Martha,
 
Thank you for taking the time to write to us about your Telkom query.

We sincerely apologize for the level of service you have received.

Please note that you may contact Telkom on 081180 for assistance with your connectivity.

Alternatively, you may visit your nearest store to complete a SIM Swap or log a connection complaint.
 
Your Case Number is: RCO336053

Regards,
 
The Mondo Team