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Getrude Phumlile NXELE nxelephumlile
1 reviews | Active since Mar 2022
15 Mar 2022, 13:30
Sim card activation
My Sim card is not activated yet, still using my old Sim card
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Replies (1)
Mondo's replyOfficial
15 Mar 2022, 13:53Hi Getrude,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Please note that due to an upgrade being done, your initial sim card was activated and the sim card which you received is a back up sim card should you lose the initial one.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our customer care team.
Case No: RCO198406
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Please note that due to an upgrade being done, your initial sim card was activated and the sim card which you received is a back up sim card should you lose the initial one.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our customer care team.
Case No: RCO198406
Regards,
The Mondo Team
Mondo's reply15 Mar 2022, 13:53
Official
Hi Getrude,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Please note that due to an upgrade being done, your initial sim card was activated and the sim card which you received is a back up sim card should you lose the initial one.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our customer care team.
Case No: RCO198406
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Please note that due to an upgrade being done, your initial sim card was activated and the sim card which you received is a back up sim card should you lose the initial one.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our customer care team.
Case No: RCO198406
Regards,
The Mondo Team