SIM Card Activation

Item: Mondo
Rating: 1
Author: Amanda M

The product that i ordered was delivered a week late an now its been 2 days and the sim card is not active yet. Ive used all my airtime to phone customer care but there is no answer. I've already paid for this months fee and i cant even use it.

Helpful (0)

Replies (3)

Mondo's replyOfficial

18 Apr 2018, 13:45

Good Day Amanda,

Thank you for raising your query with us.

Kindly be advised that your line has been activated however still pending with the service provider. Your query has been escalated.

Regards,

Mondo Team

Best regards,

Mondo's reply18 Apr 2018, 13:45

Official

Good Day Amanda,

Thank you for raising your query with us.

Kindly be advised that your line has been activated however still pending with the service provider. Your query has been escalated.

Regards,

Mondo Team

Best regards,

Amanda M's updateReviewer Update

18 Apr 2018, 14:12

Is there some kind of time frame that i can expect the line to be working?

Amanda M's update18 Apr 2018, 14:12

Reviewer Update

Is there some kind of time frame that i can expect the line to be working?

Mondo's replyOfficial

18 Apr 2018, 14:20

Good Day Amanda,

As per our conversation, we are attending to your query with much urgency.

Thank you for your patience.

Regards,

Mondo Team

Best regards,

Mondo's reply18 Apr 2018, 14:20

Official

Good Day Amanda,

As per our conversation, we are attending to your query with much urgency.

Thank you for your patience.

Regards,

Mondo Team

Best regards,