NM
NOMASONTO M
1 reviews | Active since Jul 2021
28 Jul 2021, 18:23
Sim activation takes long
Service is bad even now my other sim for wifi is still no activated.....its three weeks now
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Jul 2021, 19:44 Hi Obedience,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128889
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128889
Regards,
The Mondo Team
Best regards,
Mondo's reply28 Jul 2021, 19:44
Official
Hi Obedience,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128889
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128889
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
05 Aug 2021, 09:22Hi Nomasonto,
As discussed with Kim, please note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, please note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Aug 2021, 09:22
Official
Hi Nomasonto,
As discussed with Kim, please note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, please note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Best regards,