TD
TERENCE D
1 reviews | Active since Jul 2021
28 Jul 2021, 19:24
sim activation
I had to call them several times for them to activate my sim cards ,of which they failed to activate them as they promised after 48 hrs .
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Jul 2021, 19:46Hi Terence,
Thank you for taking the time to write to us about your recent Telkom contract.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128890
Regards,
The Mondo Team
Thank you for taking the time to write to us about your recent Telkom contract.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128890
Regards,
The Mondo Team
Mondo's reply28 Jul 2021, 19:46
Official
Hi Terence,
Thank you for taking the time to write to us about your recent Telkom contract.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128890
Regards,
The Mondo Team
Thank you for taking the time to write to us about your recent Telkom contract.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128890
Regards,
The Mondo Team
Mondo's replyOfficial
05 Aug 2021, 10:28 Hi Terence,
Please note that we have attempted contacting you with no success.
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply05 Aug 2021, 10:28
Official
Hi Terence,
Please note that we have attempted contacting you with no success.
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team