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JL
Johan L

1 reviews | Active since Aug 2021

19 Aug 2021, 09:14

Sim

Still battling with conection after nearly a month

0
Replies (4)
Mondo
Mondo's reply19 Aug 2021, 09:26
Official
Hi Johan,
 
Thank you for taking the time to write to us about your Telkom activation.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO131474
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply20 Aug 2021, 11:43
Official
Hi Johan,

Trust you are well.

Please provide us with your contact number in order to make contact with you for the above query.

You may email your number to ***.

Regards,
The Mondo Team

Mondo
Mondo's reply20 Aug 2021, 11:44
Official
Hi Johan,

Trust you are well.

Please provide us with your contact number in order to make contact with you for the above query.

You may email your number to ***.

Regards,
The Mondo Team

Mondo
Mondo's reply24 Aug 2021, 14:13
Official
Good day,
 
 Trust you are well.
 
 Thank you for the feedback regarding your query.
 
 Kindly note that we work on our service level, in order to avoid this in future.
 
 We do apologize for the level of service which you received.
 
 As per our records, your query was resolved and will be closed.
 
 Please call or email us if you have any further queries.
 
 Regards,
 
 The Mondo Team