MR
Michelle R
1 reviews | Active since Nov 2024
18 Nov 2024, 12:17
Shocking service
I am desperate and so frustrated at MTN disgusting customer service. I have sat on the phone for 3 hours going from dept to dept to sort out my problem. I ordered a phone online, it arrived and biometrics failed. I now need manual delivery. Nobody is able to assist me. What is going on. Why is this so complicated?
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Mondo's replyOfficial
18 Nov 2024, 12:59Hi Michelle,
I trust you are well.
Apologies for the inconvenience caused with your application and your biometrics failing the test. We will be in contact with you
shortly to assist with logging a manual delivery for you and making sure you receive your order as soon as possible.
Regards,
The Mondo Team
I trust you are well.
Apologies for the inconvenience caused with your application and your biometrics failing the test. We will be in contact with you
shortly to assist with logging a manual delivery for you and making sure you receive your order as soon as possible.
Regards,
The Mondo Team
Mondo's reply18 Nov 2024, 12:59
Official
Hi Michelle,
I trust you are well.
Apologies for the inconvenience caused with your application and your biometrics failing the test. We will be in contact with you
shortly to assist with logging a manual delivery for you and making sure you receive your order as soon as possible.
Regards,
The Mondo Team
I trust you are well.
Apologies for the inconvenience caused with your application and your biometrics failing the test. We will be in contact with you
shortly to assist with logging a manual delivery for you and making sure you receive your order as soon as possible.
Regards,
The Mondo Team