RM
Rhulani M
1 reviews | Active since Jul 2022
22 May 2024, 19:40
Shame on you
Shame on this business. They called to update my contract with MTN. Promised me 80gb only to find that it is actually 40gb. I have been trying to cancel the contract as I was misled and I am sent from pillar to post. I am sure I have spoken to more than 50 people so far since it happened on Monday. MTN is also not helping. Obviously they want the contract to reach 10 days so they can make me pay for the cancellation. I regret ever taking that call.
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Mondo's replyOfficial
27 May 2024, 09:54Hi Rhulani,
Thank you for taking the time to write to us your MTN deal.
We sincerely apologize for the level of service you have received.
Your MTN upgrade reversal was submitted and an urgent follow up has been sent to MTN, you will be updated once completed.
Your MTN upgrade reversal was submitted and an urgent follow up has been sent to MTN, you will be updated once completed.
Kind Regards,
The Mondo Team
Mondo's reply27 May 2024, 09:54
Official
Hi Rhulani,
Thank you for taking the time to write to us your MTN deal.
We sincerely apologize for the level of service you have received.
Your MTN upgrade reversal was submitted and an urgent follow up has been sent to MTN, you will be updated once completed.
Your MTN upgrade reversal was submitted and an urgent follow up has been sent to MTN, you will be updated once completed.
Kind Regards,
The Mondo Team