RS
Rushdah S

1 reviews | Active since Jun 2021

23 Jun 2021, 10:05

Service sucks

I’m trying to request information regarding a contract that was made application for, for the pass 3 days and no agent has gotten back to like i was told. I kept on calling and not able to provide me with any information.

0
Replies (2)
Mondo
Mondo's reply23 Jun 2021, 10:10
Official
Hi Rushdah,
 
Thank you for taking the time to write to us about your application status query. 

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO124985
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply24 Jun 2021, 12:58
Official
Hi Rushdah,
 
As discussed with our consultant, the application has been cancelled as per your request.

Your query is resolved and will be closed.

Please call or email us if you have any further queries.
 
Regards,
 
The Mondo Team