1 reviews | Active since Jan 2023
Service I got from mondo
I firstly app**** for a cell phone contract which was an iPhone 13 pro max on 21/01/2023 at mondo online and I never got a response from them, then yesterday I also tried using the clear score website, then today I got a call from this number *** or 96 and the person stating that he's from mondo mtn and he gave me another offer but it was not the initial one I app**** for and since I didn't receive any response from mondo I assumed it's for my initial contract and gave them my details, then I did my research on them on Facebook I saw that they had a lot of bad reviews of people waiting for their orders or getting wrong ones, in the last call the lady said I should authorize an amount of R97 for mobi SOS but I canceled, just now I got an sms stating congratulations on subscribing to mobi SOS and I didn't authorize, I went to the mondo website and got on the live chat and they told me that my application was unsuccessful but when I told them about the call I got from mondo mtn I received the same message of my contract was unsuccessful.
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336624
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336624
Regards,
The Mondo Team
Trust you are well.
Thank you for your interest in applying for a contract. We have reviewed your application and it was not approved at this time due to your credit score being low.
You may reapply for a deal after 90 days.
Regards,
The Mondo Team
Trust you are well.
Thank you for your interest in applying for a contract. We have reviewed your application and it was not approved at this time due to your credit score being low.
You may reapply for a deal after 90 days.
Regards,
The Mondo Team
