**** service from Mondo!!!!

I actually wanted to rate their service much lower than a star but I cant! Anyway I ordered a router through a company called Mondo and initially all was good until they ran out of stock on their Routers. It's been a good 3 weeks that I have been waiting and TODAY I got a call from Rashida or something like that and as she was confirming my order, it turns out its all INCORRECT... She then said she will transfer me to Telkom or someone who will assist me further but she just placed me on HOLD FOR ALMOST TWO HOURS THEN HUNG UP ON ME! THIS IS HONESTLY UNPROFESSIONAL of MONDO!!!!!