RS
Ryno S
1 reviews | Active since Sept 2023
12 Sept 2023, 12:44
Service disgrace
I wish there was an option to give zero stars. The Mondo and DSV delivery partnership is the absolute worst thing I have ever seen. The one blames the other and nothing gets sorted out. Meanwhile you have a smug operator at Mondo that couldn't care less because they have 20 million other clients that have been on hold for 30 minutes.
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Mondo's replyOfficial
12 Sept 2023, 14:52Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Mondo's reply12 Sept 2023, 14:52
Official
Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team