NB
Natalia B

1 reviews | Active since Feb 2020

03 Feb 2020, 10:58

SERVICE BY AN ANGEL

I have been in a nightmare with Vodacom trying to sort something out. I have made 3 visits to the Vodacom shop in Blue Route, spent over two hours on the phone with various people and written 3 letters to Customer Complaints, Service Difficulties and Head Office. None of these brought any solution. My letters were ignored. Then came this magical phone call from Serusha Perumal. She was efficient, courteous, concerned that my problem had not been resolved and acted promptly to have it resolved. What a relief. It has been a real burden which has now been lifted by, seeminly, an angel!

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Replies (1)
Mondo
Mondo's reply03 Feb 2020, 11:01
Official
Good Day Natalia, 

Thank you for posting a compliment on the services you received from Serusha.

Should you require further assistance, you may call us on ***.

Kind Regards, 

The Mondo Team