**** service.

<p>Dear Mondo / Telkom Mobile</p> <p> </p> <p>As your customer I need to express the pathetic and absolutely ****!!!!! service I have received from you.</p> <p> </p> <p>I have a Telkom 20gig free me sim card contract from Mondo who offered it to me in November of 2016. On the 10th of January I received a sms stating that my account is overdue. from telkom. I contacted telkom to enquirer about the overdue account where it was realized the number that was issued to me was registered to another person. I informed them that this is wrong and need to be corrected. I have been contacting Telkom every day for regarding this issue and expressed my concerns about my account is at risk of being suspended as I continued to receive sms`s about the over due account. Every time I speak to them the tell me it is being investigated. on Thursday the 27 Jan 2017 more then two weeks since I first reported this to telkom. I contacted Mondo with whom I have the contract. They as well informed me that it is being investigated once again I expressed my worried for the risk of the account being suspended. So guess what Monday 30th the account was suspended. for two weeks I warned them about this happening. Its not My account that is behind the person to who they registered my Number Is behind. </p> <p> </p> <p>Form Monday and form my own Pocket I keep having to phone from a prepaid number. Every Time its apologies but nothing get resolved nor an explanation as to what the delay is. </p> <p>I am past ****ed off now. They promised me that is will be resolved by 12 on Thursday the By 18:00 it Friday my phone has been off for 5 days now with no response or feed back from Mondo or telkom as to when the account will be reinstated. Never in my life have I ever come across a company the has so little regard for customer complaints. I and I say again I informed them of the mistake 3weeks Ago Really how little must you do not to have resolved this. From service agents to there Management empty is the only joy I have received.</p> <p> </p> <p>My name is Johan Christiaan Joubert </p> <p><br /> Please my I have Feed Back ASAP!!!!!!!!!!!!!</p>