GC
Gareth C
1 reviews | Active since Mar 2022
14 Mar 2022, 09:22
Service
The service and feedback is terrible. The sales person did not notify me that the was not stock of the phone and then when I eventually got hold of mondo then I was told about the no stock situation. Now after dealing with Mondo I apparently have a bad credit rating.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Mar 2022, 09:44Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197531
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197531
Regards,
The Mondo Team
Mondo's reply14 Mar 2022, 09:44
Official
Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197531
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197531
Regards,
The Mondo Team
Mondo's replyOfficial
22 Mar 2022, 09:27Hi Gareth,
Trust you are well.
Please note that your MTN application reflects as cancelled on the MTN system.
You may reapply for a deal online or at a MTN store.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application reflects as cancelled on the MTN system.
You may reapply for a deal online or at a MTN store.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply22 Mar 2022, 09:27
Official
Hi Gareth,
Trust you are well.
Please note that your MTN application reflects as cancelled on the MTN system.
You may reapply for a deal online or at a MTN store.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application reflects as cancelled on the MTN system.
You may reapply for a deal online or at a MTN store.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team