ED
Egsaan D
1 reviews | Active since May 2020
02 Jul 2020, 12:05
********s
They are a total ****. What they promise and say over the phone is not what they going to do. They tell you you have 7 days to cancel, when you phone the next day to cancel they promise to do so but do nothing about it. At the end of the month the debit order goes off your bank account. Never ever do business with them!!!!
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
02 Jul 2020, 12:18Good Day Egsaan,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply02 Jul 2020, 12:18
Official
Good Day Egsaan,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
06 Jul 2020, 10:52Good Day Egsaan,
As discussed with Kim, please note that your upgrade term dates have been reversed.
We have advised the network service provider to cancel your contract as per your request.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Kim, please note that your upgrade term dates have been reversed.
We have advised the network service provider to cancel your contract as per your request.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply06 Jul 2020, 10:52
Official
Good Day Egsaan,
As discussed with Kim, please note that your upgrade term dates have been reversed.
We have advised the network service provider to cancel your contract as per your request.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Kim, please note that your upgrade term dates have been reversed.
We have advised the network service provider to cancel your contract as per your request.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
09 Jul 2020, 12:13Good Day Egsaan,
As discussed with Amanda, your cancellation request has been concluded.
We have advised the network service provider to migrate your number to pre-paid.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Amanda, your cancellation request has been concluded.
We have advised the network service provider to migrate your number to pre-paid.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply09 Jul 2020, 12:13
Official
Good Day Egsaan,
As discussed with Amanda, your cancellation request has been concluded.
We have advised the network service provider to migrate your number to pre-paid.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Amanda, your cancellation request has been concluded.
We have advised the network service provider to migrate your number to pre-paid.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
16 Jul 2020, 11:04Good Day Egsaan,
As discussed with Amanda, we have escalated this to the service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Amanda, we have escalated this to the service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply16 Jul 2020, 11:04
Official
Good Day Egsaan,
As discussed with Amanda, we have escalated this to the service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Amanda, we have escalated this to the service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team