Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
30 Apr 2021, 12:42HI Quinton,
Thank you for raising your cancellation query with our team.
Our team has escalated this to MTN to advise on the query raised.
One of our consultants will be in contact with you.
Ref Number: RCO115328
Regards,
The Mondo Team
Thank you for raising your cancellation query with our team.
Our team has escalated this to MTN to advise on the query raised.
One of our consultants will be in contact with you.
Ref Number: RCO115328
Regards,
The Mondo Team
Mondo's reply30 Apr 2021, 12:42
Official
HI Quinton,
Thank you for raising your cancellation query with our team.
Our team has escalated this to MTN to advise on the query raised.
One of our consultants will be in contact with you.
Ref Number: RCO115328
Regards,
The Mondo Team
Thank you for raising your cancellation query with our team.
Our team has escalated this to MTN to advise on the query raised.
One of our consultants will be in contact with you.
Ref Number: RCO115328
Regards,
The Mondo Team
Mondo's replyOfficial
05 May 2021, 13:44Hi Quinton,
MTN is still working on the dispute you have raised above.
We have requested for the team to place priority on the request.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
MTN is still working on the dispute you have raised above.
We have requested for the team to place priority on the request.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply05 May 2021, 13:44
Official
Hi Quinton,
MTN is still working on the dispute you have raised above.
We have requested for the team to place priority on the request.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
MTN is still working on the dispute you have raised above.
We have requested for the team to place priority on the request.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
13 May 2021, 10:23Hi Quinton,
Please note that MTN has confirmed that your cancellation is done.
Kindly provide your proof of banking information or bank statement urgently to have the refund done for you.
Your cancellation query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
Mondo Team
Please note that MTN has confirmed that your cancellation is done.
Kindly provide your proof of banking information or bank statement urgently to have the refund done for you.
Your cancellation query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
Mondo Team
Mondo's reply13 May 2021, 10:23
Official
Hi Quinton,
Please note that MTN has confirmed that your cancellation is done.
Kindly provide your proof of banking information or bank statement urgently to have the refund done for you.
Your cancellation query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
Mondo Team
Please note that MTN has confirmed that your cancellation is done.
Kindly provide your proof of banking information or bank statement urgently to have the refund done for you.
Your cancellation query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
Mondo Team