TS
Tumelo S
1 reviews | Active since Jun 2019
08 May 2021, 18:51
********
Mondo refuse to cancel my order for upgrade that i app**** on 3rd of may , they say i must wait for 10 to 14 days to decline the order when there agent phone me
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
09 May 2021, 08:07Hi Tumelo,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118829
Regards,
The Mondo Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118829
Regards,
The Mondo Team
Mondo's reply09 May 2021, 08:07
Official
Hi Tumelo,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118829
Regards,
The Mondo Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118829
Regards,
The Mondo Team
Mondo's replyOfficial
11 May 2021, 14:44Hi Tumelo,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's reply11 May 2021, 14:44
Official
Hi Tumelo,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's replyOfficial
13 May 2021, 10:58Hi Tumelo,
As discussed with our consultant, your application with us has been cancelled.
We have found that you have redone the upgrade with a different trade partner.
Your query is resolved and will be closed on Mondo's side.
Should you have any further queries please call or email us. Regards, The Mondo Team
As discussed with our consultant, your application with us has been cancelled.
We have found that you have redone the upgrade with a different trade partner.
Your query is resolved and will be closed on Mondo's side.
Should you have any further queries please call or email us. Regards, The Mondo Team
Mondo's reply13 May 2021, 10:58
Official
Hi Tumelo,
As discussed with our consultant, your application with us has been cancelled.
We have found that you have redone the upgrade with a different trade partner.
Your query is resolved and will be closed on Mondo's side.
Should you have any further queries please call or email us. Regards, The Mondo Team
As discussed with our consultant, your application with us has been cancelled.
We have found that you have redone the upgrade with a different trade partner.
Your query is resolved and will be closed on Mondo's side.
Should you have any further queries please call or email us. Regards, The Mondo Team