1 reviews | Active since Jan 2021
********!!!!!!!!!!!!!
If I had the option to not give any stars, I would not even bother with giving any starts.. they debited me on the 30th of December 2020, so I could have my Telkom package delivered. Over the past week, they got in contact to inform me that it has been dispatched and they wanted to confirm my delivery address I advised them that they can deliver at my workplace but they would need to confirm on the day of delivery but that did not happen. I've been waiting ever since.
Yesterday, they text me and say it has been cancelled. How do you cancel the package when the delivery company never even made an effort to come and have it delivered to me???? No contact was made
All I want now is my money to be debited back in to my account cause Mondo is a ****. I would never recommend this company to anybody. They generate income by conning people out of their money. I wonder how many people have been promise deliveries that never reach them
Mondo, I'm disappointed in you, ********!!!!!
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
As discussed with Kim, please note that we are awaiting documents to arrange for your refund.
Also, we have escalated your details to our internal Telkom team to resubmit your order.
We will revert with feedback.
Kind Regards,
Mondo Team
As discussed with Kim, please note that we are awaiting documents to arrange for your refund.
Also, we have escalated your details to our internal Telkom team to resubmit your order.
We will revert with feedback.
Kind Regards,
Mondo Team
