wH
wesley H
1 reviews | Active since Aug 2019
09 Jan 2020, 16:52
****med
Worst experience ever. Mondo called me for a 40gig wifi package incl router and was delivered only 2 sim cards with 4gigs data and no router that too for double the price.. Customer service unable to help me even thou its entirely their mistake..i feel ****med already please guys don't take contracts from mondo they will rob you
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
09 Jan 2020, 17:00Good Day Wesley,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply09 Jan 2020, 17:00
Official
Good Day Wesley,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
10 Jan 2020, 09:59Good Day Wesley,
Please note that we have contacted the account holder and an investigation has been logged.
We will revert shortly with feedback.
Kind Regards,
Mondo Team
Please note that we have contacted the account holder and an investigation has been logged.
We will revert shortly with feedback.
Kind Regards,
Mondo Team
Mondo's reply10 Jan 2020, 09:59
Official
Good Day Wesley,
Please note that we have contacted the account holder and an investigation has been logged.
We will revert shortly with feedback.
Kind Regards,
Mondo Team
Please note that we have contacted the account holder and an investigation has been logged.
We will revert shortly with feedback.
Kind Regards,
Mondo Team
Mondo's replyOfficial
13 Jan 2020, 09:37Good Day Wesley,
Please note that we have attempted contacting the account holder to provide feedback for the above query however, we haven't been successful.
Kindly advise what is the best possible time to contact the account holder.
Kind Regards,
Mondo Team
Please note that we have attempted contacting the account holder to provide feedback for the above query however, we haven't been successful.
Kindly advise what is the best possible time to contact the account holder.
Kind Regards,
Mondo Team
Mondo's reply13 Jan 2020, 09:37
Official
Good Day Wesley,
Please note that we have attempted contacting the account holder to provide feedback for the above query however, we haven't been successful.
Kindly advise what is the best possible time to contact the account holder.
Kind Regards,
Mondo Team
Please note that we have attempted contacting the account holder to provide feedback for the above query however, we haven't been successful.
Kindly advise what is the best possible time to contact the account holder.
Kind Regards,
Mondo Team
Mondo's replyOfficial
14 Jan 2020, 16:43Good Day Wesley,
Please note that the account holder has agreed to remain with the Mondo Family.
Our team has resubmitted the deal for Mr Harichund.
We have also arranged for compensation for the account holder.
Mr Harichund will be kept updated on the progress of this.
Kind Regards,
Mondo Team
Please note that the account holder has agreed to remain with the Mondo Family.
Our team has resubmitted the deal for Mr Harichund.
We have also arranged for compensation for the account holder.
Mr Harichund will be kept updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply14 Jan 2020, 16:43
Official
Good Day Wesley,
Please note that the account holder has agreed to remain with the Mondo Family.
Our team has resubmitted the deal for Mr Harichund.
We have also arranged for compensation for the account holder.
Mr Harichund will be kept updated on the progress of this.
Kind Regards,
Mondo Team
Please note that the account holder has agreed to remain with the Mondo Family.
Our team has resubmitted the deal for Mr Harichund.
We have also arranged for compensation for the account holder.
Mr Harichund will be kept updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
16 Jan 2020, 16:16Good Day Wesley,
Please note that the collection is in progress for the account holder.
We will follow on the below and update the account holder.
Kind Regards,
Mondo Team
Please note that the collection is in progress for the account holder.
We will follow on the below and update the account holder.
Kind Regards,
Mondo Team
Mondo's reply16 Jan 2020, 16:16
Official
Good Day Wesley,
Please note that the collection is in progress for the account holder.
We will follow on the below and update the account holder.
Kind Regards,
Mondo Team
Please note that the collection is in progress for the account holder.
We will follow on the below and update the account holder.
Kind Regards,
Mondo Team
Mondo's replyOfficial
22 Jan 2020, 11:37Good Day Wesley,
Please note that the device has been delivered and the reimbur*****t has been processed.
Kind Regards,
Mondo Team
Please note that the device has been delivered and the reimbur*****t has been processed.
Kind Regards,
Mondo Team
Mondo's reply22 Jan 2020, 11:37
Official
Good Day Wesley,
Please note that the device has been delivered and the reimbur*****t has been processed.
Kind Regards,
Mondo Team
Please note that the device has been delivered and the reimbur*****t has been processed.
Kind Regards,
Mondo Team
Mondo's replyOfficial
25 Jan 2020, 15:07Good Day Wesley,
Please note that the reimbur*****t has been successful and the query is resolved.
Should the account holder have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team
Please note that the reimbur*****t has been successful and the query is resolved.
Should the account holder have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team
Mondo's reply25 Jan 2020, 15:07
Official
Good Day Wesley,
Please note that the reimbur*****t has been successful and the query is resolved.
Should the account holder have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team
Please note that the reimbur*****t has been successful and the query is resolved.
Should the account holder have any further queries please feel free to call us on ***.
Kind Regards,
Mondo Team