NB
Nobuhle B
1 reviews | Active since Sept 2020
28 Sept 2020, 11:24
**** from Mondo and Vodacom
I received an sms yesterday and I was advised that my Vodacom order will be dispatched Mondo and Vodacom are a **** and they are using my details to open a new contract on my name Kindly note that a Investigation has been logged for order Number : *** that was processed on the " 2020-09-27 15:58:03. I urgently need feedback from Vodacom and Mondo who did the online application and cancel this order.
Helpful (0)
Replies (11)0
Replies (11)
Mondo's replyOfficial
28 Sept 2020, 11:26Hi Nobuhle,
Thank you for reaching out to us.
We will be in touch with you soon.
Regards,
The Mondo Team
Thank you for reaching out to us.
We will be in touch with you soon.
Regards,
The Mondo Team
Mondo's reply28 Sept 2020, 11:26
Official
Hi Nobuhle,
Thank you for reaching out to us.
We will be in touch with you soon.
Regards,
The Mondo Team
Thank you for reaching out to us.
We will be in touch with you soon.
Regards,
The Mondo Team
Mondo's replyOfficial
28 Sept 2020, 12:57Hi Nobuhle,
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
Mondo's reply28 Sept 2020, 12:57
Official
Hi Nobuhle,
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
Mondo's replyOfficial
28 Sept 2020, 16:26Hi Nobuhle,
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
Mondo's reply28 Sept 2020, 16:26
Official
Hi Nobuhle,
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, we have logged an investigation for you and we have requested for our quality team to place priority on this.
Our team will revert with an update.
Regards,
The Mondo Team
Mondo's replyOfficial
28 Sept 2020, 16:26Hi Nobuhle,
Kindly note that our team has attempted contacting you with no success.
Please note that our team is still working on your query.
We will revert with an update within 24 business hours.
Regards,
The Mondo Team
Kindly note that our team has attempted contacting you with no success.
Please note that our team is still working on your query.
We will revert with an update within 24 business hours.
Regards,
The Mondo Team
Mondo's reply28 Sept 2020, 16:26
Official
Hi Nobuhle,
Kindly note that our team has attempted contacting you with no success.
Please note that our team is still working on your query.
We will revert with an update within 24 business hours.
Regards,
The Mondo Team
Kindly note that our team has attempted contacting you with no success.
Please note that our team is still working on your query.
We will revert with an update within 24 business hours.
Regards,
The Mondo Team
NB
Nobuhle B's updateReviewer Update
29 Sept 2020, 13:03Good day,
kindly please advise if there is any further update on the matter?
Regards,
Nobuhle
kindly please advise if there is any further update on the matter?
Regards,
Nobuhle
NB
Nobuhle B's update29 Sept 2020, 13:03
Reviewer Update
Good day,
kindly please advise if there is any further update on the matter?
Regards,
Nobuhle
kindly please advise if there is any further update on the matter?
Regards,
Nobuhle
Mondo's replyOfficial
29 Sept 2020, 13:12Hi Nobuhle,
Please note that our team is working on your query and will revert with feedback shortly.
Regards,
The Mondo Team
Please note that our team is working on your query and will revert with feedback shortly.
Regards,
The Mondo Team
Mondo's reply29 Sept 2020, 13:12
Official
Hi Nobuhle,
Please note that our team is working on your query and will revert with feedback shortly.
Regards,
The Mondo Team
Please note that our team is working on your query and will revert with feedback shortly.
Regards,
The Mondo Team
Mondo's replyOfficial
29 Sept 2020, 16:45Hi Nobuhle,
As discussed with Kim, please note that Mondo and Vodacom are investigating this matter.
All orders under your name has been cancelled.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, please note that Mondo and Vodacom are investigating this matter.
All orders under your name has been cancelled.
Our team will revert with an update.
Regards,
The Mondo Team
Mondo's reply29 Sept 2020, 16:45
Official
Hi Nobuhle,
As discussed with Kim, please note that Mondo and Vodacom are investigating this matter.
All orders under your name has been cancelled.
Our team will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, please note that Mondo and Vodacom are investigating this matter.
All orders under your name has been cancelled.
Our team will revert with an update.
Regards,
The Mondo Team
NB
Nobuhle B's updateReviewer Update
01 Oct 2020, 15:42Any update??????
NB
Nobuhle B's update01 Oct 2020, 15:42
Reviewer Update
Any update??????
Mondo's replyOfficial
02 Oct 2020, 13:56Hi Nobuhle,
Kindly note that the application has been cancellation and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Regards,
The Mondo Team
Kindly note that the application has been cancellation and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Regards,
The Mondo Team
Mondo's reply02 Oct 2020, 13:56
Official
Hi Nobuhle,
Kindly note that the application has been cancellation and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Regards,
The Mondo Team
Kindly note that the application has been cancellation and your query is resolved.
Should you have any further queries please feel free to call our team on ***.
Regards,
The Mondo Team
NB
Nobuhle B's updateReviewer Update
02 Oct 2020, 15:13I still need an explanation as to what happened cancelling the order is not satisfactory I need to know the route of the problem and what happened within your company who has access to my details and who placed that order. An apology is not good enough what compensation can be offered for the stress and the trouble I have been through.
NB
Nobuhle B's update02 Oct 2020, 15:13
Reviewer Update
I still need an explanation as to what happened cancelling the order is not satisfactory I need to know the route of the problem and what happened within your company who has access to my details and who placed that order. An apology is not good enough what compensation can be offered for the stress and the trouble I have been through.
Mondo's replyOfficial
02 Oct 2020, 15:20Hi Nobuhle
Kindly note our team is still investigating this matter and we will revert with feedback.
Regards,
The mondo Team
Kindly note our team is still investigating this matter and we will revert with feedback.
Regards,
The mondo Team
Mondo's reply02 Oct 2020, 15:20
Official
Hi Nobuhle
Kindly note our team is still investigating this matter and we will revert with feedback.
Regards,
The mondo Team
Kindly note our team is still investigating this matter and we will revert with feedback.
Regards,
The mondo Team