<p>I've been struggling with Mondo from November 2016 and up till today, 21 June 2017, nothing has been done to either cancel or refund my account. I was offered the "best" deal ever and after months of arguments and emails and phonecalls, nothing was resolved. Eventually I was told in February 2017, that I have the option to cancel my contract and I would be refunded all the money that was taken from my account. Nothing! The cellphone was sent back to Mondo in KZN and Telkom is still billing me for something which I was assured that was cancelled. This Mondo company is really all about trapping the consumer into empty promises and then too *********** to deal with complaints. They refuse to answer via email, they only communicate via phonecalls and delivers more and more empty promises. STAY AWAY FROM MONDO IF YOU DONT WANT TO BE CREDIT LISTED!!</p>
Good day Adrie,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Good day Adrie,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Hi Adrie
We have not been successful contacting you, however, we trust that your query has now been resolved.
Should you have any further queries please feel free to contact.
Regards,
Mondo Team
***
Best regards,
Hi Adrie
We have not been successful contacting you, however, we trust that your query has now been resolved.
Should you have any further queries please feel free to contact.
Regards,
Mondo Team
***
Best regards,
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