SM
Sharleen M
1 reviews | Active since Jul 2021
05 Jul 2021, 13:00
**** contract
They are a **** who are after your money giving people contracts that won't work and they can't even help you their customer service agent are rude .
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
05 Jul 2021, 13:11Hi Sharleen,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126721
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126721
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Jul 2021, 13:11
Official
Hi Sharleen,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126721
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO126721
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
06 Jul 2021, 09:43Hi Sharleen,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your MTN query.
Kindly advise what is the best time to make contact.
Regards,The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your MTN query.
Kindly advise what is the best time to make contact.
Regards,The Mondo Team
Best regards,
Mondo's reply06 Jul 2021, 09:43
Official
Hi Sharleen,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your MTN query.
Kindly advise what is the best time to make contact.
Regards,The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your MTN query.
Kindly advise what is the best time to make contact.
Regards,The Mondo Team
Best regards,
Mondo's replyOfficial
07 Jul 2021, 08:44Hi Sharleen,
Trust you are well.
Please note that an escalation has been sent to the sales team in order to process the early upgrade.
Kindly note that we will contact you by COB today in order to advise you of the status.
We do apologize for the inconveniences caused.
Regards,The Mondo Team
Trust you are well.
Please note that an escalation has been sent to the sales team in order to process the early upgrade.
Kindly note that we will contact you by COB today in order to advise you of the status.
We do apologize for the inconveniences caused.
Regards,The Mondo Team
Best regards,
Mondo's reply07 Jul 2021, 08:44
Official
Hi Sharleen,
Trust you are well.
Please note that an escalation has been sent to the sales team in order to process the early upgrade.
Kindly note that we will contact you by COB today in order to advise you of the status.
We do apologize for the inconveniences caused.
Regards,The Mondo Team
Trust you are well.
Please note that an escalation has been sent to the sales team in order to process the early upgrade.
Kindly note that we will contact you by COB today in order to advise you of the status.
We do apologize for the inconveniences caused.
Regards,The Mondo Team
Best regards,
SM
Sharleen M's updateReviewer Update
15 Jul 2021, 10:16Still the early upgrade you offered me is not activated your service is really bad
SM
Sharleen M's update15 Jul 2021, 10:16
Reviewer Update
Still the early upgrade you offered me is not activated your service is really bad
Mondo's replyOfficial
15 Jul 2021, 10:37Hi Sharleen,
Please note that due to protest action, our offices are closed.
Note that we will be in contact with you as soon as we return to the office.
Thank you for understanding.
Regards,
The Mondo Team
Please note that due to protest action, our offices are closed.
Note that we will be in contact with you as soon as we return to the office.
Thank you for understanding.
Regards,
The Mondo Team
Best regards,
Mondo's reply15 Jul 2021, 10:37
Official
Hi Sharleen,
Please note that due to protest action, our offices are closed.
Note that we will be in contact with you as soon as we return to the office.
Thank you for understanding.
Regards,
The Mondo Team
Please note that due to protest action, our offices are closed.
Note that we will be in contact with you as soon as we return to the office.
Thank you for understanding.
Regards,
The Mondo Team
Best regards,