mM
mncedisi M
1 reviews | Active since Oct 2022
27 Oct 2022, 10:03
**** Company Mondo
I have ordered a phone for awhile now and still have not received it. this is frustrating as they have taken money from my card already and no phone. have not been contacted on delivery and the company you cant contact since the contact centre is un reachable. I would love to report the company as a **** and they only take money from they clients. I still have not received any call and I hope the government can ban the company.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
27 Oct 2022, 10:14Hi Mncedisi,
Thank you for taking the time to write to us about your MTN application & delivery query.
We do apologize for the delay and inconvenience caused.
Your application has been approved, therefore, we have escalated this to the relevant department to finalize your application.
Once we receive an update, we will advise you accordingly.
Case No: RCO291972
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application & delivery query.
We do apologize for the delay and inconvenience caused.
Your application has been approved, therefore, we have escalated this to the relevant department to finalize your application.
Once we receive an update, we will advise you accordingly.
Case No: RCO291972
Regards,
The Mondo Team
Mondo's reply27 Oct 2022, 10:14
Official
Hi Mncedisi,
Thank you for taking the time to write to us about your MTN application & delivery query.
We do apologize for the delay and inconvenience caused.
Your application has been approved, therefore, we have escalated this to the relevant department to finalize your application.
Once we receive an update, we will advise you accordingly.
Case No: RCO291972
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application & delivery query.
We do apologize for the delay and inconvenience caused.
Your application has been approved, therefore, we have escalated this to the relevant department to finalize your application.
Once we receive an update, we will advise you accordingly.
Case No: RCO291972
Regards,
The Mondo Team
Mondo's replyOfficial
22 Dec 2022, 13:49Hi Mncedisi,
Trust you are well.
Please note that the MTN application that was processed by Mondo has been cancelled, as the sales team was unsuccessful in attempting to contact you.
You may reapply for a deal online or at an MTN store.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was processed by Mondo has been cancelled, as the sales team was unsuccessful in attempting to contact you.
You may reapply for a deal online or at an MTN store.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply22 Dec 2022, 13:49
Official
Hi Mncedisi,
Trust you are well.
Please note that the MTN application that was processed by Mondo has been cancelled, as the sales team was unsuccessful in attempting to contact you.
You may reapply for a deal online or at an MTN store.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that the MTN application that was processed by Mondo has been cancelled, as the sales team was unsuccessful in attempting to contact you.
You may reapply for a deal online or at an MTN store.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team