RM
Riswikevho M
1 reviews | Active since Sept 2021
25 Jan 2022, 08:35
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Still waiting for the issue that I had with mtn and mondo since last year to be resolved. Spent more than R1500 for something that I did not even use and the fault was not on my side as they delivered something I did not order. Still waiting for the refund 3_ 4 months down the line. I will never buy anything from mtn through mondo as it was just a waste of money
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Mondo's replyOfficial
25 Jan 2022, 08:44Good day Riswikevho,
Thank you for taking the time to write to us about your refund query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174288.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your refund query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174288.
Regards,
The Mondo Team
Mondo's reply25 Jan 2022, 08:44
Official
Good day Riswikevho,
Thank you for taking the time to write to us about your refund query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174288.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your refund query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174288.
Regards,
The Mondo Team