RD
Remmone D
1 reviews | Active since Jun 2022
08 Jun 2022, 23:07
****
I didn't get what i asked for and yet my parcel came with missing accessories, this is a ****!!! I called and i was left on the line. I use my minutes to call,not stones!!! I don't think I will be paying for this parcel!!!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
09 Jun 2022, 08:51Good day Remmone,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237072
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237072
Regards,
The Mondo Team
Mondo's reply09 Jun 2022, 08:51
Official
Good day Remmone,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237072
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237072
Regards,
The Mondo Team
Mondo's replyOfficial
17 Jun 2022, 15:16Hi Remmone,
Please note that this was a promotion that was done through MTN & Samsung.
In order to redeem your benefits, you may contact Samsung for further assistance.
The above query will now be closed.
Regards,
The Mondo Team
Please note that this was a promotion that was done through MTN & Samsung.
In order to redeem your benefits, you may contact Samsung for further assistance.
The above query will now be closed.
Regards,
The Mondo Team
Mondo's reply17 Jun 2022, 15:16
Official
Hi Remmone,
Please note that this was a promotion that was done through MTN & Samsung.
In order to redeem your benefits, you may contact Samsung for further assistance.
The above query will now be closed.
Regards,
The Mondo Team
Please note that this was a promotion that was done through MTN & Samsung.
In order to redeem your benefits, you may contact Samsung for further assistance.
The above query will now be closed.
Regards,
The Mondo Team