GM
GRACIOUS M
1 reviews | Active since Oct 2022
05 Oct 2022, 10:41
SASTISFIED WITH MBUSO'S SERVICE
i have a problem with my MTN contract and i have been calling them since AUGUST with no solution but when i called on Monday 03/10/2022 i spoke to Mbuso from MONDO (3rd party company for MTN) ,THE GUY WAS SO PROFFESSIONAL AND VERY HELPFUL even though my query was not resolved he was super friendly.
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Replies (3)
Mondo's replyOfficial
05 Oct 2022, 10:45Hi Gracious,
Trust you are well.
Thank you for posting a compliment on the services you received from Mbuso.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Mbuso.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Mondo's reply05 Oct 2022, 10:45
Official
Hi Gracious,
Trust you are well.
Thank you for posting a compliment on the services you received from Mbuso.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Mbuso.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
GM
GRACIOUS M's updateReviewer Update
05 Oct 2022, 10:49MBUSO SERVICE WAS SATISFYING BUT AM NOT HAPPY WITH THE LADY WHO DID MY UPGRADE AND MESSED MY ACCOUNT AM NOW TOLD THAT I OWE R800 THAT I DON'T UNDERSTAND WHT IS'T FOR AND OUR AGREEMENT WAS R249
GM
GRACIOUS M's update05 Oct 2022, 10:49
Reviewer Update
MBUSO SERVICE WAS SATISFYING BUT AM NOT HAPPY WITH THE LADY WHO DID MY UPGRADE AND MESSED MY ACCOUNT AM NOW TOLD THAT I OWE R800 THAT I DON'T UNDERSTAND WHT IS'T FOR AND OUR AGREEMENT WAS R249
Mondo's replyOfficial
06 Oct 2022, 15:44Hi Gracious,
We do apologize for the inconvenience caused.
As per our records, an internal investigation was logged to have the sale cal;l recording assessed.
Once we receive an update, you will be contacted.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
As per our records, an internal investigation was logged to have the sale cal;l recording assessed.
Once we receive an update, you will be contacted.
Regards,
The Mondo Team
Mondo's reply06 Oct 2022, 15:44
Official
Hi Gracious,
We do apologize for the inconvenience caused.
As per our records, an internal investigation was logged to have the sale cal;l recording assessed.
Once we receive an update, you will be contacted.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
As per our records, an internal investigation was logged to have the sale cal;l recording assessed.
Once we receive an update, you will be contacted.
Regards,
The Mondo Team