BM
Boitumelo M
1 reviews | Active since Feb 2022
15 Feb 2022, 13:26
Saranaaz Attwood
Sales representative busy processing orders without my consent. Despite cancelling the first order, she went ahead and initiated another order without my knowledge.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
15 Feb 2022, 13:41Hi Boitumelo,
Trust you are well.
Thank you for taking your time to write to us.
As discussed with Amanda, please note that a request has been escalated to the relevant department for urgent assistance.
We do apologize for the level of service which you have received.
Case No: RCO184985
Regards,
The Mondo Team
Trust you are well.
Thank you for taking your time to write to us.
As discussed with Amanda, please note that a request has been escalated to the relevant department for urgent assistance.
We do apologize for the level of service which you have received.
Case No: RCO184985
Regards,
The Mondo Team
Mondo's reply15 Feb 2022, 13:41
Official
Hi Boitumelo,
Trust you are well.
Thank you for taking your time to write to us.
As discussed with Amanda, please note that a request has been escalated to the relevant department for urgent assistance.
We do apologize for the level of service which you have received.
Case No: RCO184985
Regards,
The Mondo Team
Trust you are well.
Thank you for taking your time to write to us.
As discussed with Amanda, please note that a request has been escalated to the relevant department for urgent assistance.
We do apologize for the level of service which you have received.
Case No: RCO184985
Regards,
The Mondo Team
Mondo's replyOfficial
25 Feb 2022, 15:58Hi Boitumelo,
Trust you are well.
Please note that your MTN order has been returned and the application has been cancelled.
The above query has been resolved and will be closed.
For further enquiries, kindly contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order has been returned and the application has been cancelled.
The above query has been resolved and will be closed.
For further enquiries, kindly contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply25 Feb 2022, 15:58
Official
Hi Boitumelo,
Trust you are well.
Please note that your MTN order has been returned and the application has been cancelled.
The above query has been resolved and will be closed.
For further enquiries, kindly contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order has been returned and the application has been cancelled.
The above query has been resolved and will be closed.
For further enquiries, kindly contact our Customer Care Team.
Regards,
The Mondo Team