CB
Caylene B

1 reviews | Active since Aug 2015

02 Jun 2022, 14:59

Sanele Dlamuka - professional customer service

Sanele Dlamuka, Thank you for giving me the requested feedback in a very professional manner and ensuring everything is in order. I am still awaiting my delivery though.

However, the live online consultant experience is much to be desired, I spoke to Thulile yesterday via online chat and I won't rate Mondo 0 based on that experience. The consultant gave me poor feedback which led me to believe no investigation was done after providing my ID number and the chat was ended without my satisfaction.

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Replies (1)
Mondo
Mondo's reply02 Jun 2022, 15:26
Official
Good Day, Thank you for posting a compliment on the services you received from Sanele. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team